Richlands Insurance & Realty
Independent Insurance Agent Serving New Bern, NC
Richlands Insurance & Realty has been helping Eastern North Carolina families and businesses find the right coverage since 1950 — and that reach extends to New Bern and Craven County. As an independent agency, we shop multiple carriers to find you coverage that fits your life, your property, and your budget, without locking you into a single company's options.

Affordable Coverage For Every Stage Of Life
Why New Bern Residents Choose an Independent Agent
New Bern sits at the confluence of the Neuse and Trent rivers, which makes it one of the most beautiful places to live in coastal North Carolina — and one of the more complex to insure. Flood exposure, wind risk, and the realities of coastal property ownership mean that a one-size-fits-all policy from a captive carrier often leaves gaps. An independent insurance agent near New Bern NC can compare options across multiple carriers and find coverage built around what you actually own and where you actually live.
Working with Richlands Insurance means you get an agent who understands Craven County's risk profile, not a call center rep reading from a script. We've spent more than seven decades learning the nuances of Eastern NC — the weather patterns, the property types, the industries that drive local economies — and we bring that knowledge to every conversation.
Why New Bern Residents Choose an Independent Agent
New Bern sits at the confluence of the Neuse and Trent rivers, which makes it one of the most beautiful places to live in coastal North Carolina — and one of the more complex to insure. Flood exposure, wind risk, and the realities of coastal property ownership mean that a one-size-fits-all policy from a captive carrier often leaves gaps. An independent insurance agent near New Bern NC can compare options across multiple carriers and find coverage built around what you actually own and where you actually live.
Working with Richlands Insurance means you get an agent who understands Craven County's risk profile, not a call center rep reading from a script. We've spent more than seven decades learning the nuances of Eastern NC — the weather patterns, the property types, the industries that drive local economies — and we bring that knowledge to every conversation.
Personal Insurance for New Bern Homeowners and Families
Protecting your home, your vehicles, and your family in a coastal market takes more than a standard policy. We work with New Bern residents to build personal coverage that accounts for the real risks in this region.
- Home Insurance — Coverage for your dwelling, personal property, and liability, with options suited to coastal and flood-prone areas in Craven County
- Auto Insurance — Competitive rates across multiple carriers, whether you're commuting to Camp Lejeune, MCAS Cherry Point, or downtown New Bern
- Recreational Vehicle Insurance — Policies for boats, PWC, ATVs, motorcycles, and campers used along the Neuse River and surrounding waterways
- Umbrella Insurance — An extra layer of liability protection that sits above your home and auto coverage for broader peace of mind
Small Business Insurance for New Bern Employers
New Bern's economy spans retail, hospitality, healthcare, construction, and a growing professional services sector. Whatever your business looks like, the right commercial coverage keeps you operating when something unexpected happens. We offer small business insurance in New Bern NC across a full range of commercial lines.
- Business Owner's Policy (BOP) — Combines general liability and commercial property into a single, cost-effective policy for qualifying small businesses
- General Liability Insurance — Core protection against third-party bodily injury and property damage claims
- Commercial Property Insurance — Coverage for your building, equipment, and inventory
- Commercial Auto Insurance — Policies for business-owned vehicles and fleets
- Contractors Insurance — Tailored coverage for builders, tradespeople, and specialty contractors working in Craven County and beyond
- Cyber Liability Insurance — Protection against data breaches and cyber incidents for businesses that handle sensitive client information
- Commercial Umbrella Insurance — Excess liability coverage that extends above your underlying commercial policies

Life Insurance Options for New Bern Families
Term Life Insurance
Term life is straightforward, affordable coverage for a defined period — typically 10, 20, or 30 years. It's a strong fit for families with a mortgage, young children, or a spouse who depends on your income. We compare term options across multiple carriers to find the right face amount and term length for your situation.
Whole Life Insurance
Whole life insurance builds cash value over time and provides permanent coverage that doesn't expire. It's a longer-term financial tool as much as it is a protection product, and it's worth a real conversation about whether it fits your goals.
Final Expense Insurance
Final expense policies are designed to cover funeral costs, medical bills, and other end-of-life expenses so your family isn't left managing those burdens during an already difficult time. Coverage amounts are typically smaller, premiums are fixed, and approval is generally straightforward.
Serving New Bern from Our Richlands Office
Our main office is located in downtown Richlands, NC — about an hour's drive from New Bern — and we serve clients across Craven County and the surrounding region. Many of our New Bern clients prefer to handle their insurance needs by phone or email, and we make that easy. When a face-to-face conversation makes more sense, we're glad to schedule a time that works.
We also serve clients throughout the region, including in Jacksonville, Wilmington, and other communities across coastal and Eastern NC. If you're looking for an independent insurance agency with deep roots in this part of the state, you've found it.
Frequently Asked Questions — Insurance in New Bern, NC
Can I get insurance coverage from Richlands Insurance if I live in New Bern?
Yes. We serve clients throughout Craven County and the surrounding region from our Richlands office. Most of our New Bern clients work with us by phone or email, and we're always available to schedule an in-person meeting when that's preferred.What makes an independent insurance agent different from a captive agent in New Bern?
A captive agent represents a single insurance company and can only offer that company's products. As an independent insurance agency, we work with multiple carriers, which means we can compare coverage options and pricing across the market to find what fits you best — rather than fitting you into one company's lineup.Does home insurance in Craven County cover flood damage?
Standard home insurance policies do not cover flood damage. Given New Bern's location along the Neuse and Trent rivers and its history with flooding, a separate flood insurance policy is worth serious consideration. We can walk you through your options, including coverage available through the National Flood Insurance Program and private flood carriers.What commercial insurance do small businesses in New Bern typically need?
Most small businesses start with a Business Owner's Policy, which bundles general liability and commercial property coverage. Depending on your industry, you may also need commercial auto, workers' compensation, contractors coverage, or cyber liability. We assess your specific business before recommending anything.How do I pay my insurance bill if I'm a current Richlands Insurance client in New Bern?
You can pay your premium directly through your carrier's payment portal. We provide access information when your policy is set up, and our team is available to help if you have questions about your account or billing.
Talk to a Local Agent Who Knows Eastern NC
We've been part of this region for more than 75 years, and we take that seriously. When you call Richlands Insurance, you reach people who know the communities, the coastline, and the coverage questions that come with living and doing business here. Reach out today and let's find the right fit for you.


